FAQ

Home FAQ

Have a question that isn’t answered here? Please send us a note and we’ll be in touch promptly!

Once you bought the plan, you can raise your ticket by login to our ticket raising system, login link will be sent to your registered mail ID after purchasing the plan or you can call directly to our support executive.

WordPress® is a blog- and web-publishing platform that’s not only easy to use, but recognized the world over as a standard in website creation. With its focus on aesthetics, web standards and usability, WordPress is an open-source platform that lets you manage everything from a small personal blog to a large commercial site with hundreds of pages. Hundreds of thousands of sites trust their online presence to WordPress.

We respond within one hour.

We support WordPress Multisite and WordPress Multi-network. Because of the highly differing uses and structures in use by both, we do ask for more information, as our team is informed from the start of any particular configurations that may be unique to your network.

You can cancel at any time by login to the members dashboard and choose the service you wish to cancel.

No, we don’t

WPExperts online services provided by Xpetize Technology Solutions. Which is a leading IT technology services provider from India.

Yes, we do all kinds of design, development, support and maintenance tasks.

No. We don’t have hosting services right now.

We’ll work with anybody regardless of their hosting provider. We understand that different websites have different needs and that people have realistic budgets that they have to meet. If you’d like to upgrade, we recommend our trusted hosting partners.

We’ll fix it. This may involve recovering from one of our backups, depending on what has happened.

Yes, we do. We perform resolving Woocommerce plugin subscription issue, WooCommerce plugin problems etc

Yes. When you purchase a support plan, your account is created on WPExperts website and you have support license for the registered website. You may purchase another support plan for another website using the same account.

Absolutely, you can upgrade at any time.

Yes. We perform search engine optimization depending on the plan you choose.

If a WordPress core, plugin, or theme update breaks your site we’ll either fix it or restore a backup. We always have a site backup available before we apply updates.

Well, we will review your request. Once you are approved, you will get an email notification, along with we will provide you the ads and unique referral link.

Affiliate cookie lasts for 2 months. It expires once 2 months over.

Once the lead is converted, you will get your affiliate commission within 3-5 business days.

Well, we use the idevaffiliate system. Once you login you can see, all the details in your dashboard.

24×7 live availability of developers on phone, chat, and emails.
Instant WP support for emergency situations WordPress Malware Removal, WordPress migration, WordPress Hack Fix, WordPress Fatal Error Fix, Live WP Support.

Yes, we use a highly secured payment gateway for a transaction. We ensure 100% data protection to the information you share with us.